In the world of international trade and shipping, one of the most common issues is the detention of cargo by customs authorities. This can lead to additional costs and disrupt business plans. In this article, we will examine the main cases where customs may hold your shipment.
1. Documentation Issues
This is the most common reason. Customs may hold the shipment if:

• Required documents (such as the invoice or bill of lading) are missing.
  
• There are errors or inaccuracies in the documents (mismatches in weight, quantity, or type).
  
• Data is filled out illegibly or unclearly.
  

2. Incorrect Product Classification (HS Codes)
Every type of product has its own international code. If a product is classified incorrectly, customs may suspend the shipment to calculate the correct duties or rectify the error.
3. Undervaluation of Goods
If the customs authority suspects that the declared value is significantly lower than the actual market value (to avoid duties), the shipment will be held until the value is finalized.
4. Lack of Special Permits or Licenses
The import of certain goods (pharmaceuticals, food, cosmetics, electronics) requires special certificates or licenses. Without these, customs will not allow the shipment to enter the country.
5. Prohibited or Restricted Goods
If goods prohibited for import (e.g., dangerous substances, counterfeit brand goods) are found, the shipment will not only be held but may also be confiscated.
6. Random Inspections
Sometimes a shipment may be held without any violation, simply as part of an inspection carried out on a random selection basis for security purposes.
If customs has held your shipment, the best course of action is to contact a customs broker. On the Brokers.am platform, you can fill out a request and receive quotes from various customs brokers. Using the platform is absolutely free.